Mills-Peninsula Health Services, Sutter Maternity & Surgery Center (SMSC) and Menlo Park Surgical Hospital have been named 2014 Guardian of Excellence Award winners in patient experience by Press Ganey Associates Inc. This award is a nationally-recognized symbol of achievement in health care.
The 2014 Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in patient experience. This honor is awarded annually based on one year of data. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience. Read More about Press Ganey Recognizes Mills-Peninsula, SMSC, Other Sutter Affiliates for Patient Satisfaction
The Joint Commission today named Mills-Peninsula Health Services and Sutter Maternity & Surgery Center (SMSC) 2013 Top Performers on Key Quality Measures.® The Top Performer program recognizes hospitals for improving performance on interventions that increase the chances of healthy outcomes for patients.
Mills-Peninsula was recognized for excellence in accountability measures for heart attack, heart failure, pneumonia and surgical care. SMSC achieved excellence in measures for surgical care. Read More about Mills-Peninsula, Sutter Maternity & Surgery Center Named Joint Commission Top Performers
In a new ranking of hospitals based on value, Mills-Peninsula was ranked number one in the Bay Area for value delivered to patients. The Medical Value Index uses publicly available clinical and cost data reported to Medicare to create a score for each hospital that measures a combination of patient satisfaction, clinical quality and price.
Using an algorithm to process data based on six widely recognized quality and cost metrics, the Medical Value Index gives each hospital a single score, up to 800 points. The current value ranking is based on Medicare data from 2010-2012. Mills-Peninsula achieved a score of 592, which was the highest value ranking of acute care hospitals in the Bay Area with more than 251 beds, and the third highest of all Bay Area hospitals, regardless of size.
“Mills-Peninsula strives to provide the highest quality care and best service to our patients at the most affordable price,” says Janet Wagner, Mills-Peninsula CEO. “We are honored to receive this top ranking for value, which is great news for our community and a true reflection of our organization’s dedication to patient-centered care.” Read More about Mills-Peninsula Named the Top Bay Area Hospital for Value
For the third year in a row, Mills-Peninsula Health Services achieved recognition for high-quality surgical care from the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP).
Mills-Peninsula was one of only 44 hospitals in the country commended for achieving “meritorious outcome performances” in the following eight outcome areas in all surgery cases from Jan. 1 – Dec. 31, 2013: Read More about American College of Surgeons Honors Mills-Peninsula for Quality Surgical Care
U.S. News & World Report named Mills-Peninsula Health Services to its annual list of Best Hospitals 2014-15 for regional excellence in Gastroenterology/G.I. Surgery and Gynecology. The annual U.S. News rankings, now in their 25th year, recognize hospitals that excel in treating the most challenging patients.
“Every day our physicians, nurses and staff members work hard to enhance the health of our community through exceptional, compassionate care,” said Mills-Peninsula Health Services CEO Bob Merwin. “We’re proud to be recognized by U.S. News & World Report for the outstanding level of care consistently achieved by our services.”
Designed to rate how well hospitals protect patients from accidents, errors, injuries and infections, the latest Hospital Safety Score honored Mills-Peninsula with an “A,” its top grade in patient safety. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog. The first and only hospital safety rating to be peer-reviewed in the Journal of Patient Safety, the Score is free to the public and designed to give consumers information they can use to protect themselves and their families when facing a hospital stay. Read More about Mills-Peninsula Earns ‘A’ Grade in Spring 2014 Hospital Safety Score