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Press Ganey Summit Award Goes to Sutter Maternity & Surgery Center

For the fifth consecutive year, Sutter Maternity & Surgery Center (SMSC) has been named a 2012 Summit Award® winner by Press Ganey Associates, Inc.

The Summit Award recognizes top-performing facilities that sustain the highest levels of patient satisfaction performance for three consecutive years. The Press Ganey Summit Award is one of the health care industry’s most coveted symbols of achievement.

This year, SMSC is one of 114 organizations to receive this prestigious honor, and one of only 101 to receive it for achieving and sustaining excellence in patient satisfaction. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience.

“Achieving this level of excellence in patient satisfaction reflects our care team’s commitment to delivering outstanding patient and family-centered care,” said Stephen Gray, SMSC’s chief administrative officer.  “The award is a reflection of our culture that is committed to delivering an exceptional experience to every patient.”

Sutter Maternity & Surgery Center is part of the Sutter Health network.

Contact: Mark Riley, Sutter Maternity & Surgery Center, 831-460-6034; rileym1@pamf.org

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