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Press Ganey Recognizes Mills-Peninsula, SMSC, Other Sutter Affiliates for Patient Satisfaction

Press Ganey Award LogoMills-Peninsula Health Services, Sutter Maternity & Surgery Center (SMSC) and Menlo Park Surgical Hospital  have been named 2014 Guardian of Excellence Award winners in patient experience by Press Ganey Associates Inc. This award is a nationally-recognized symbol of achievement in health care.

The 2014 Guardian of Excellence Award recognizes top-performing facilities that consistently achieved the 95th percentile of performance in patient experience. This honor is awarded annually based on one year of data. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience. Read More

Mills-Peninsula, Sutter Maternity & Surgery Center Named Joint Commission Top Performers

TJC KeyThe Joint Commission today named Mills-Peninsula Health Services and Sutter Maternity & Surgery Center (SMSC) 2013 Top Performers on Key Quality Measures.® The Top Performer program recognizes hospitals for improving performance on interventions that increase the chances of healthy outcomes for patients.

Mills-Peninsula was recognized for excellence in accountability measures for heart attack, heart failure, pneumonia and surgical care. SMSC achieved excellence in measures for surgical care. Read More

Mills-Peninsula Named the Top Bay Area Hospital for Value



Mills Peninsula Medical Center on March 25, 2011 in Burlingame, Calif.In a new ranking of hospitals based on value, Mills-Peninsula was ranked number one in the Bay Area for value delivered to patients. The Medical Value Index uses publicly available clinical and cost data reported to Medicare to create a score for each hospital that measures a combination of patient satisfaction, clinical quality and price.

Using an algorithm to process data based on six widely recognized quality and cost metrics, the Medical Value Index gives each hospital a single score, up to 800 points. The current value ranking is based on Medicare data from 2010-2012. Mills-Peninsula achieved a score of 592, which was the highest value ranking of acute care hospitals in the Bay Area with more than 251 beds, and the third highest of all Bay Area hospitals, regardless of size.

“Mills-Peninsula strives to provide the highest quality care and best service to our patients at the most affordable price,” says Janet Wagner, Mills-Peninsula CEO. “We are honored to receive this top ranking for value, which is great news for our community and a true reflection of our organization’s dedication to patient-centered care.” 

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American College of Surgeons Honors Mills-Peninsula for Quality Surgical Care

acs_nsqipFor the third year in a row, Mills-Peninsula Health Services achieved recognition for high-quality surgical care from the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP).

Mills-Peninsula was one of only 44 hospitals in the country commended for achieving “meritorious outcome performances” in the following eight outcome areas in all surgery cases from Jan. 1 – Dec. 31, 2013: Read More

Mills-Peninsula & PAMF Donate $9M to Bay Area Community Clinics

Mills-Peninsula Health Services and the  Palo Alto Medical Foundation (PAMF) —not-for-profit affiliates of Sutter Health – are providing $9 million in funding over the next three years to 11 community clinics in Alameda, Santa Clara, Santa Cruz and San Mateo Counties. The community clinics provide health care for free or reduced rates to low-income and uninsured people who may otherwise be unable to access medical care.

“Caring for the community is at the heart of what we do at Mills-Peninsula and the Palo Alto Medical Foundation,” says Jeff Gerard, Regional President, Sutter Health. “We are committed to improving health care throughout the Bay Area. By partnering with these clinics, we will help increase much-needed access to medical care.”

“Our partnership with Mills-Peninsula goes beyond the dollars to truly keep people healthier,” says Sharon Petersen, Samaritan House director of operations. “So many wonderful physicians from Mills-Peninsula help people feel good day to day.”

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Mills-Peninsula Names New CEO

Sutter Davis Hospital CEO Janet Wagner to Succeed Retiring Bob Merwin

Janet Wagner, chief executive officer of Sutter Davis Hospital, has been named the next CEO for Mills-Peninsula Health Services. She will be only the fourth CEO at Mills-Peninsula in its 60-year history. Wagner succeeds current Mills-Peninsula CEO Bob Merwin who has led the organization for 27 years. Wagner begins her new role on September 29 and will work closely with Merwin to ensure a smooth transition upon his retirement in January 2015.

Jane Wagner will be the new CEO of Mills-Peninsula Health Services in Burlingame.

Jane Wagner will be the new CEO of Mills-Peninsula Health Services in Burlingame.

“I am very proud that we are able to tap talent like Janet Wagner’s from within the Sutter Health family to grow and take on new leadership roles. This is especially important as we continue on the path to become a truly integrated health care organization, linking and strengthening local, regional and system-wide strategies and services to keep our patients at the center of everything we do,” said Jeff Gerard, Sutter Health regional president.

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U.S. News & World Report Ranks Mills-Peninsula Health Services Among Best

20110325_PK_MILLS PENINSULA 1075U.S. News & World Report named Mills-Peninsula Health Services to its annual list of Best Hospitals 2014-15 for regional excellence in Gastroenterology/G.I. Surgery and Gynecology. The annual U.S. News rankings, now in their 25th year, recognize hospitals that excel in treating the most challenging patients.

“Every day our physicians, nurses and staff members work hard to enhance the health of our community through exceptional, compassionate care,” said Mills-Peninsula Health Services CEO Bob Merwin. “We’re proud to be recognized by U.S. News & World Report for the outstanding level of care consistently achieved by our services.”

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